Privacy Policy – Bellodona

Effective Date: 08-05-2025

At Bellodona, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information, especially when you make purchases on our website and use our services, including Razorpay for payment processing.

1. Information We Collect

We may collect the following information:

Personal Information: Name, email address, phone number, shipping and billing address.
Payment Information: When you make a purchase, your payment is processed by Razorpay. We do not store your full payment card details. Razorpay securely handles all transaction information.
Order & Transaction Data: Items purchased, order history, and payment confirmations.
Technical Data: IP address, browser type, device information, and website usage behavior via cookies and analytics tools.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate order updates and promotional offers.
Provide customer support.
Improve our website, services, and customer experience.
Comply with legal and financial obligations.

3. Razorpay Payment Gateway

We use Razorpay as our payment partner. Razorpay may collect and store payment-related information for the purpose of processing transactions in accordance with their Privacy Policy.

All transactions are encrypted using SSL and processed securely. We do not store or have access to your credit/debit card numbers.

4. Cookies and Tracking Technologies

We use cookies to personalize your shopping experience and track site performance. You can choose to disable cookies via your browser settings.

5. Sharing Your Information

We do not sell or rent your data. We may share your information with:

Trusted service providers (e.g., shipping partners, email platforms).
Legal authorities when required by law.

6. Data Security

We implement security measures to protect your data. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet is 100% secure.

7. Your Rights

You can request to access, correct, or delete your personal data. You can also opt out of marketing emails at any time by clicking the unsubscribe link in our emails.