Returns and Replacement Policy

Effective Date: 08-05-2025

At Bellodona, we strive to deliver high-quality products and exceptional service. Please review our return and refund policy below:

No Refund or Exchange After Order Acceptance

Once your order has been delivered and accepted as accurate and complete, we are unable to offer refunds or exchanges.

Reporting Damaged or Incorrect Items

If your order arrives damaged or contains incorrect items, please notify us within 48 hours of delivery by emailing orders@bellodona.com. Your email must include: An unboxing video Clear images of the delivered product A brief description of the issue

Return Conditions

Items eligible for return must meet the following conditions:

Must be unused and unopened
Must include a copy of the original receipt
Must have a valid return/exchange authorization number provided by our team

Please note: Products that are opened or used cannot be returned or exchanged under any circumstances.

Replacement Process

Once your return is received and inspected, please allow 7–10 working days for the refund process. You will receive a confirmation once your return has been completed.