Shipping & Delivery Policy
Effective Date: 22-05-2025
Last Updated: 27-05-2025
At Bellodona, we are committed to delivering your orders promptly and safely. This Shipping & Delivery Policy outlines the terms and timelines related to the delivery of products purchased through our website and paid via Razorpay.
Processing Time
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking details once your order is dispatched.
Shipping Methods & Timelines
| Shipping Type | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 4–7 business days | ₹ 200 or Free |
| Express Shipping | 1–3 business days | ₹ 150 |
Please note: Delivery times may vary depending on your location and courier availability.
Order Tracking
Once your order has shipped, you will receive an email and/or SMS containing the tracking number and courier details. You can track your shipment via the courier’s website or via our tracking page.
Delivery Delays
We are not responsible for delays caused by:
- Incorrect or incomplete delivery addresses
- Natural disasters, strikes, or unexpected events
- Courier service disruptions
If your order is delayed beyond 10 business days, please contact our support team.
Shipping Address
Please ensure your shipping address and contact details are accurate during checkout. Orders placed via Razorpay will be processed using the shipping address you provide at the time of payment.
Non-Delivery / Return to Origin
If a delivery attempt fails due to an incorrect address or recipient unavailability, the package may be returned to us. A redelivery can be arranged, subject to additional shipping charges.
Need Help?
If you have any questions or concerns about your shipment, please contact us at:
📧 Email: [support@bellodona.com]
📞 Phone: [+91-9209877108]